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Preguntas frecuentes
Cuestiones generales
Encuentre respuestas relacionadas con el pedido, la entrega y la información de pago.
En Biaxol Supplements, enviamos nuestros pedidos desde Europa. Garantizamos una entrega rápida y sin complicaciones en todo el mundo.
Enviar todos los pedidos es fácil y sencillo. Sólo tenemos que incluir su nombre y dirección en cada paquete. Envolvemos cada artículo de forma eficaz para evitar arañazos o daños durante el envío. Nos asociamos con las empresas de reparto más cualificadas para una entrega rápida. Cuando reciba el pedido, no olvide firmarlo. Esto nos permite ofrecer un seguimiento de la entrega.
Sí, damos la bienvenida a clientes de todo el mundo.
Recibirá un correo electrónico con los datos de seguimiento cuando su pedido haya sido procesado y enviado.
Consideramos estas solicitudes de forma individual, por lo que no dude en ponerse en contacto con nosotros.
Envío
Find answers related to shipping questions or problems at Biaxol.
Shipping in the EU takes 3-7 business days. Outside of the EU, approximately 5-9 business days.
Shipping within Europe costs 8 EUR and outside of Europe – 15 EUR.
In this case we will do anything to reship you a new package.
Customs need time to do their work, it can take a couple of days up to a couple of weeks for customs to complete the process, which is outside of our control. If the package wasn’t cleared at customs, you would receive a letter. We provide a delivery guarantee, so not to worry. If your package gets confiscated, you can request either a refund or for your package to be reshipped free of charge.
In this case you can contact our support to find out further steps. We will do everything to get you your product.
Yes you can, firstly you need to return the product to our warehouse and pay for shipping again. In this case please feel free to contact our support.
Only if the package has been confiscated by customs
Pedidos
Find answers related to order questions or problems at Biaxol.
Yes, the first 24 hours after making your order. Contact support for this action.
You will receive an email with tracking details when your order has been processed.
There are many factors that could indicate this, but if you have any problems feel free to contact our support.
In this case you can contact our support to find out further steps. We will do everything to get you your product.
There are a few possibilities if the tracking says delivered but you have not received the package. It’s possible the package was received by someone else. Check if your neighbour, a front desk, receptionist, mailroom, doorman or colleague received the package. Couriers also sometimes drop off packages at the wrong address, street or mailbox. We also recommend reaching out to your post office to find out if they have any information. We recommend waiting a couple of days for the package to turn up, usually, a neighbour or colleague has it. If it never turns up, please get in touch with us so that we can investigate from our side and help you out.
Pago
Find answers related to payment questions or problems at Biaxol.
You can pay by bank transfer, credit card or by crypto.
Unfortunately we don’t provide this option.
It could be that you have used up the limit of the code, it could be expired or it is not written correctly.
When you enter our website you will receive a possibility to leave your email and get a discount code, you can also follow our Instagram account @biaxol.supplements
Yes! We always love to hear back from our customers. It would greatly help us to improve if you could also write a review for us on Google: https://g.page/r/CTIOp6-z_YsEEBM/review
As our gratitude, send us a screenshot of your legitimate review to our e-mail and get 15% OFF coupon for your next purchase!
Sarm's Questions
Find answers related to SARM’s and their use.
Selective Androgen Receptor Modulator or SARM is a product that is chemically the same as anabolic steroids but without the negative side effects. Many SARMs are now available in the market and are becoming well recognised as the ideal sports supplement.
All of our SARMs sell in capsules.
Training on SARMs is no different than your regular training sessions. However, SARMs will allow your body to recover quicker, allowing for more repetitions and heavier working loads. Also, it’s crucial to understand which one could be the best SARM stack for you.
It typically takes 2-4 weeks for your SARMs cycle to start showing results.
Preguntas sobre SARM
Encuentra respuestas relacionadas con SARMs.
Modulador selectivo del receptor de andrógenos o SARM es un producto que es químicamente el mismo que los esteroides anabólicos, pero sin los efectos secundarios negativos. Muchos SARMs están ahora disponibles en el mercado y están siendo bien reconocidos como el suplemento deportivo ideal.
Como ocurre con los suplementos deportivos, los sarms deben guardarse en un buen lugar. Esto significa que no debe exponerse a la luz solar ni al calor directo. Debe colocarlos en el frigorífico. Los sarmentos secos pueden conservarse a temperatura ambiente durante semanas, meses o años. Asegúrate de poner tu ref a -20 grados. Nunca los descongeles y los vuelvas a congelar.
Cada uno de nuestros SARM se vende en cápsulas.
El entrenamiento con SARM no difiere de las sesiones de entrenamiento habituales. Sin embargo, los SARM permitirán que tu cuerpo se recupere más rápidamente, lo que te permitirá realizar más repeticiones y cargas de trabajo más pesadas. También es importante saber cuál es la mejor pila de SARM para ti.
