Delivery Policy

1. All orders are shipped within 24 hours when placed before our cut-off time (excluding weekends and public holidays).
2. We cannot guarantee same-day shipment on orders placed after the cutoff.
3. EU orders are usually delivered in 2-5 business days. International delivery times vary greatly between 5-14 business days depending on the destination.
4. Please note that once your order has shipped from our facility, we have no control over any type of delays, so we are unable to guarantee the exact time of arrival.
5. Our support team is available 24/7 via chat or email if you have any questions or concerns regarding your delivery.
6. In the Checkout page you are able to choose the Package Protection function (for the extra 10 EUR), which guarantees the free reshipping of your package is damaged, stolen or lost during transit.